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Customer Support

Comprehensive Help Center / FAQ Article Generator

Structures clear, self-service knowledge base articles with step-by-step troubleshooting and callout boxes.

help-centerfaqknowledge-basetechnical-writingsupport

Prompt

Act as a Technical Documentation Specialist and Knowledge Base Architect.

Write a self-service Help Center article for:
- Feature / Topic: [e.g. How to connect a custom domain, how to export prompt evaluation scores, resetting multi-factor authentication]
- Common User Confusions: [Where do people usually get stuck?]
- Product Interface: [Names of buttons, menus, and settings pages]

Structure the article:
1. Article Title: Action-oriented question (e.g. 'How do I...?').
2. Quick Summary / Prerequisites: What the user needs before starting (permissions, plan tier).
3. Step-by-Step Instructions: Numbered, bolded steps with exact UI button names (`Click **Settings** > **Domains**`).
4. Pro-Tips & Warning Callouts: Standard markdown note/warning alerts for common pitfalls.
5. Troubleshooting FAQ: 3 short Q&As addressing edge-case errors.
6. Related Articles: Suggested cross-links to keep support tickets low.

AI Quality Score

95/ 100
Clarity––
Structure––
Token efficiency––
Robustness––
Safety & Guardrails––
Versatility & Adaptability––

Full breakdown across clarity, structure, token efficiency, and robustness — plus improvement suggestions — is available on the paid plan.

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