Customer Support

Feature Deprecation & Product Migration Customer Advisory

Communicates breaking changes, API deprecations, or sunsetted features while preserving user trust.

deprecationmigrationproduct-updatescustomer-communication

Prompt

Act as a Director of Product Communications and Developer Relations.

Write a customer advisory announcement for a breaking change or feature sunset:
- Feature Being Deprecated: [Name of legacy feature, API endpoint, or UI tool]
- Deprecation Timeline: [Announcement date, feature freeze date, complete sunset date]
- Recommended Replacement / Migration Path: [What new feature should they adopt?]
- Why the Change is Happening: [Performance, security, or modernized architecture benefits]

Deliver:
1. Clear Notification Email:
   - Non-Alarmist Subject Line
   - Clear Sunset Date highlighted at the top
   - Rationale: The tangible benefits users will receive from the upgrade
   - Step-by-step Migration Guide
2. In-App Banner Copy: Concise 2-line alert for the dashboard.
3. FAQ Section: Addressing backwards compatibility, data retention, and migration support assistance.

AI Quality Score

94/ 100

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Versatility & Adaptability––

Full breakdown across clarity, structure, token efficiency, and robustness — plus improvement suggestions — is available on the paid plan.

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